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  • Limiting what search engines can index using /robots.txt

    Various search engines such as Google have what are called spiders or robots continually crawling the web indexing content for inclusion in their search engine databases. While most users view inclusi...

  • How do I block visitors from my site?

    Create a .htaccess file and add the following code--changing the IPs to suit your needs--each command on one line each: order allow,deny deny from 123.45.6.7 deny from 012.34.5. allow from all  Proced...

  • My site loads slowly, what's wrong ?

    Problem: My site seems to download slowly sometimes OR sometimes when using FTP or Frontpage, it just stops.  Why is that? Answer: There are a variety of factors that can contribute to occasional slow...

  • My site is down! Help !

    Before submitting a trouble ticket, if you can't reach your website, please follow the steps : 1) Check the Announcement page at our Support Area. 2) Check our Network Status page to see if the server...

  • What exactly is RAID? and what are the different RAID levels?

    Hard Disk Drive RAID is basically an acronym for Redundant Array of Independent Disks. It combines many hard disk drives into one single logical drive. The four most popular one's which you will most ...