The most common reason for a website to be down can be separated on a few major categories.
The first category is a website down with an error message when the website is down and this reason is provided with an error message. Depending on the error message the reason can be from connectivity issues to errors in the code files. Usually, an error code is provided or a Warning/Error message related to the code is displayed.
The second category is a website down with a blank page. The most common reason is that the content in the index.php/index.html is an empty line. In other words, the file is existing but it is an empty document.
The third category is when you see a list of the files located in the public_html folder without any content is displayed. The most common reason for that issues is the fact that there is a missing DirectoryIndex directive in the .htaccess file or simply missing index.html/index.php file.
Go to your File manager in Cpanel & select File manager
Then click on Public html
Then select index.html
Then right click on it and click on edit
Then click edit again to view the code
If you find this file empty then you will find the error
but if you find the codes, the nits not the error
see you find the code in here
If you find your file empty , Please upload your site here
Support-Agent
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