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Domain and DNS

  • How to change my dns servers (for domains registered with eicra.com)

    If you have a domain name which has been registered with us and for which you need to change the DNS servers please follow the procedure below: 1) Login to our billing and support system with your reg...

  • DNP (DotNetPanel) – Setup Google Apps MX, CNAME and SPF records

    Since Google Apps is one of the best (if not the best) email services out there, here is how you can setup your domain, which you have its DNS managed by Eicra, to point to Google.This blog post presu...

  • How can I access my domain name before DNS propagation is complete?

    DNS propagation can take up to 24-48 hours. Until it is complete, you may not be able to put your domain name into your browser or SCP client and have it find the new server properly. To bypass DNS, y...

  • How do I edit my DNS zone ?

    If you'd like to add custom A, CNAME, MX, SPF, or any other records to your DNS zone or if you'd like to modify existing DNS entries, please submit a ticket at https://support.eicra.com/ with your req...

  • Domain Registration refund Policy.

    In the past, if anyone registered a domain name with eicra.com, we could reverse that registration and get most of our money back within 5 days, per ICANN. This was helpful in case of Fraud or mistake...

  • How can I check the status of my domain name purchase or transfer?

    New domain registrations will only be processed after you pay for them. The new domain should soon appear in out  Whois lookup. Domain transfers will only be initiated after you pay for them. After th...

  • What are my DNS Records?

    If you are a EicraSoft customer, you can easily find your account's DNS Records by logging in your Customer's area and going to My Account --> My Domain --> Edit Icon on right to every row --> Find th...

  • With whom should I register my domain name?

    You can buy your domain names from the cheapest company out there, but you are going to get what you pay for. We recommend to buy your domain name with a company who you trust and who is available for...

  • I purchased my domain name from eicra.com. How do I log into that account?

    This is only for domains purchased-from or transferred-to eicra.com. Login to your control panel by going to http://billing.eicra.com.  In the tan box, enter the domain name (without http or www) and ...

  • How to change my CNAME record?

    There is no problem to change the CNAME records for your domain. Eicra.com customers can request this service from: Login to http://billing.eicra.com by using username and password.  Customers' Area -...