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Error reading web site information – WebSitePanel or DotNetPanel

If you see this error when you try to enter your website properties via your control panel, it might have to do with your web.config file under the wwwroot directory. The following blog will show you how to use your File Manger from your control panel, to rename it toweb.config.orig and re-create a new web.config file.


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So to fix this issue, we need to rename the web.config file.

  1. Click on File Manager
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    Click to view full size image

  2. Then click on your domain’s directory


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    Click to view full size image

  3. Now click on the wwwroot directory


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    Click to view full size image

  4. Click on the small Rename icon


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    Click to view full size image

  5. Type the new name for it (web.config.orig), and click Rename


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    Click to view full size image


  6. Now you should see the file was renamed


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    Click to view full size image

  7. Now lets generate a new web.config via the control panel, click on Websites



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    Click to view full size image

  8. Click on your website’s name


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