Start a conversation

Billing Question

  • BKASH Payment procedure

    Bkash payment procedure: BKASH payment method :  Go to your bKash Mobile Menu by dialing *247# Choose “Payment” Enter our Merchant bKash Account Number 01954991107 Enter the invoice total amount 812 T...

  • Upgrade/Downgrade your hosting plan

    You can Upgrade/Downgrade your hosting plan from your billing client area which is more secure and user-friendly.  Here is how you can do this by yourself.    1. Log into Eicra Billing System at https...

  • Retrieve / Change of Hosting Account Password from Eicra Billing System

    You can retrieve or change your hosting control panel password from your billing client area which is more secure and user-friendly.  Here is how you can do this by yourself.    1. Log into Eicra Bill...

  • How to retrieve billing panel (client area) password and change Contact information

    You may check your hosting account and domain status as well as billing records at Eicra Billing System. It is very important to ensure your details are up to date in our Billing System especially you...

  • When is my payment due?

    The first payment is due at the time your Activation Letter is sent (including services such as extra FTP accounts, extra domains, etc). The following payments will be due on the 1st of every month. S...

  • How do i order?

    You can place your order online, the process is easy and secure (we do enforce 128-bits SSL encryption). To place your order simply select your hosting package or domain name at https://www.eicra.com/...

  • How To Make A Payment Via Bank Transfer/ Check / Western Union / Credit Card / Paypal / Mobile

    You need to first place an order through our site and select for payment PayPal or Credit card - so that your order can go through our system. NOTE: We require a MINIMUM of 1 YEAR commitment for payme...

  • How fast are accounts set up?

    Eicra.com strives for a setup time of no more than 60 minutes per order. If an order is placed during normal business day hours, orders may be processed in only a few minutes....

  • Phishing - Preventing phishing your Identity and Finances

    What is phishing? Fraudsters send fake emails or set up fake websites to trick you into disclosing your username and password. This practice is usually referred to as phishing.  Typically, fraudsters ...

  • How do I know all my hosting bills are paid ?

    To see your Billing Client's Area with Eicra.com, simply login to http://billing.eicra.com and click My Invoice link on the Top. On this page, you will see Total Now Due and the amount of money you ow...